At Westfund Health we want everyone to understand we are here for our members. We provide great value for money health cover wherever you are in Australia and pride ourselves on a high standard of customer service. We encourage feedback and communication with our members and because we’re member owned, we put you first every time. That’s why we’re here for you.
Here’s what some of our members have to say about Westfund.
My husband and I have been members of Westfund for the past 33 years. We are on Classic Gold. A few months ago I had an accident. I was operated on and spent time in hospital. I would like to offer my sincere thanks and gratitude to the excellent team who helped us with all our inquiries and to the fund for paying my hospital bills and also forwarding the Accident Benefit cheque so quickly. The cheque is surely helping with the rest of my medical expenses, hopefully for my complete recovery. Thank you again to the great team who are well trained and go the extra mile to help the members of this great fund.
Doris Muscat, Toongabbie NSW
The benefit paid me for Advanced Surgery after my operation was extremely helpful in covering the extra costs my family and I had during my time in hospital and recovery period. It made a difficult time easier on all of us. I find the overall benefits of belonging to Westfund and the helpfulness and personal care of all the Westfund staff offered second to none and am constantly recommending it to my family and friends.
Andrew Bailey, Baradine NSW
The accident benefit was extremely helpful in covering the unexpected event of an accident and the associated losses we incurred.
Julie Hopf, Helensvale QLD
Our whole Westfund experience from the first contact to the final payment has been just amazing. The personalised service helped us through a very frightening and emotional time. Nothing was too much trouble. Well done to all your staff and a special mention to the Dubbo branch.
Wendy Goodsell, Trundle NSW
As a member for a number of years it gives me much pleasure in thanking Westfund for their prompt and loyal service, both locally and head office. With competitive fees for a great cover and benefits I am very grateful for the security and peace of mind to have Westfund as my health cover.
Vincent Dunn, Dubbo NSW