Member Entry
Join Now
About Us
Download Forms
Doctor Search
Contracted Hospitals
Access Gap Cover
Make a claim
Change your cover
Update your contact details
Update your payment method
Make a payment
Links
Premium Calculator
Medicare Levy
Government Rebate
Lifetime Healthcover
Home

Access Gap Cover
HOME > MEMBERS AREA > CLAIM

Making a Claim

Below we have outlined the procedure for members to make a claim online.

Please forward all ambulance accounts directly to Westfund for payment. No claim is necessary.

  1. Read and agree to the terms and conditions for online claims below. You will be transferred to a secure environment for the remainder of the claim process.

  2. Make sure that you have your membership details handy.

  3. Check that you have your receipts, accounts or any other necessary paperwork in front of you.

  4. Fill-in the required information and select your method of reimbursement.

  5. Submit the information and record your transaction number.

Terms and Conditions for Online Claims

  • Where it is unclear what benefit is being claimed the claim will be processed upon receiving the original receipt(s).

  • Claims up to $250.00 will be processed immediately, conditional upon Westfund receiving the original receipts necessary to support the claim within 7 days of submitting this claim.

  • Claims over $250.00 will be processed within 24 hours of our receipt of your original accounts and receipts for the services provided.

  • For any medical procedure after 1st July 2007 please refer to our Access Gap information page for further details on all medical claims.
    For any procedure prior to 1st July 2007 the medical account must be submitted to Medicare before Westfund can process any claim.
    Alternatively contact 1300 552 132 before proceeding with this claim.

Submit all accounts and receipts to Westfund at:-

Internet Services Dept
Westfund
Reply Paid 1914
Tamworth NSW 2340

  • I authorise Westfund to contact the relevant service providers to confirm the information provided in the following pages.

  • I certify that I will provide the originals of all receipts and accounts to support the following claims within 7 days of submitting this claim.

  • I understand that claims over $250.00 will not be processed until the supporting documentation is received by Westfund.

Westfund Ltd ABN (55 002 080 864) is a not for profit registered health benefits organisation trading as Westfund.
© Westfund Ltd. 2001 - All Rights Reserved. Terms and Conditions. Glossary of Terms. Disclaimer. Privacy Policy. Designed & maintained by Net Maintain.