Latest news

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Westfund short-listed for prestigious customer service awards

Westfund Health Insurance has been recognised for its commitment to member care by being short-listed in two categories of the Australian Service Excellence Awards (ASEAs).

Why is your health insurance premium going up this year?

The Federal Budget is an opportunity to redistribute Big MedTech’s supernormal profits to Australian hospitals, doctors, and importantly consumers through lower health insurance premiums.

Why private health insurance is the one bill we don’t complain about

Despite another price rise looming, Aussies are reporting that they’re happier than ever with what they are getting for their money.

Extra peace of mind with our Natural Disaster Financial Hardship suspension

We offer a Natural Disaster Financial Hardship suspension to members feeling the impacts of natural disasters – floods, fires and other events dealt by Mother Nature.

Public hospital waits trigger risky 'Buy-Now, Pay-Later' healthcare

Members Health has expressed concern that "swelling public hospital waiting lists" are giving rise to 'buy-now, pay-later' schemes for procedures in Australia’s private health care system.

Voice of the Patient – your voice matters

We’ve partnered with the Australian Health Service Alliance (AHSA) to roll out a research initiative aimed at improving the care and service provided by hospitals to our members.

Private health insurance customer satisfaction lifts

New data from Roy Morgan shows satisfaction with private health insurance is up both month-on-month and year-on-year. Overall, a total of 73.7% of Australians holding private health insurance were either ‘very satisfied’ or ‘fairly satisfied’ with their private health insurance provider in the latest ‘Customer Satisfaction: Private Health Insurance’ report.

Westfund expands its Board welcoming two new directors

Westfund has welcomed new directors Jenny Levy and Noeline Woof to their board.

Extension of COVID-19 support for members

As COVID-19 continues to evolve and impact our lives in unexpected ways, Westfund is focused on helping you manage your health and financial wellbeing throughout this challenging time.

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