What is it?

Our Care Coordination Pilot Program offers one-on-one support to help you manage your health and access the right healthcare services with ease.  

From personalised healthcare planning and lifestyle changes such as smoking cessation to health coaching and building your understanding of the health system, this program ensures you're making the most of your Westfund membership benefits while finding the right care for your needs. 

Benefits of the Care Coordination Pilot Program

Health coaching

Personalised healthcare planning to build your understanding of your health wellbeing needs, including support for lifestyle changes where needed.

Tailored support

Support to reduce unnecessary medical costs, minimise avoidable repeat hospital admissions and access Government funding and assistance schemes.

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Guidance

Navigate the healthcare system to find the right care for you and establish connections with local supports to enable you to live well in your community.

Who’s it for?

If you're a Westfund member who is covered by Gold tier or Silver tier Hospital cover with Extras cover (excluding Starter Extras) and have been living with one or more chronic conditions, you may be able to take advantage of this program.

Eligibility criteria
  • Care Coordination Pilot Program is available to active, up to date Westfund members between the ages of 18 and 75 who have held Gold tier or Silver tier Hospital cover with Extras cover (excluding Starter Extras) for at least 12 months.
  • Members must be living with one or more chronic condition, including but not limited to hypertension, arthritis, obesity, mental health conditions, cancer, heart disease or diabetes. The chronic condition must have been present for a minimum of six months and affects daily living.
  • Please note additional clinical criteria may apply. Full program eligibility is determined by the program provider. 

Getting started

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Taking the first step

Read through the program eligibility criteria above.

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Register your interest

Places in this pilot program are limited. To express your interest, please register via the form below.

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Begin your journey

We'll be in touch within five business days to discuss your interest and eligibility.

Register your interest for our pilot program today.

What is the best time to contact you? Please note our hours are 9am-5pm Monday to Friday.

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