Woman overlooking ocean shore

Time to travel

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. Buying Westfund Travel Insurance for your trip can offer cover for minor things, like a delayed suitcase*, or significant things, like an unexpected trip cancellation* or an overseas medical emergency*.

We've partnered with emergency medical assistance provider, Allianz Global Assistance, to ensure you have the support and care you need.

*Terms, conditions, limits and exclusions apply. Please refer to the Product Disclosure Statement for full details.

Features and Benefits

24/7 emergency assistance

If you need help while travelling, Australian-based case managers are here for you 24/7, with registered nurses and doctors available.

Save 15%^

Through our partnership with Allianz Global Assistance, our members can have the support and care they need when travelling. Westfund members save 15%^ on Westfund Travel Insurance. Terms and conditions apply.

Simple claims process

If something happens while you are travelling, making a claim is simple with the insurer’s online claims portal. You can make a claim online while you are still travelling or when you return.

^Westfund members are able to obtain a 15% discount by successfully entering their membership number into the ‘Member Number’ section when entering trip details or by advising a consultant over the phone. This discount is based on standard premium rates. Not to be used in conjunction with any other offer. Terms, conditions, limits and exclusions apply. Refer to the Product Disclosure Statement.

Get a quote

It's easy to get an online quote — you'll just need to provide a few quick details, including your member ID, to get started.

Epidemics and Pandemics

Travel has changed dramatically since COVID-19 became a worldwide pandemic. This product has a general exclusion, with limited exceptions, against epidemics and pandemics. That means the insurer does not cover claims that arise from or are related to an epidemic or pandemic.

However, Westfund Travel Insurance offers cover under selected benefits if, during your period of cover, you are positively diagnosed as suffering a sickness
recognised as an epidemic or pandemic, such as COVID-19. Refer to the Product Disclosure Statement to see which benefits offer cover in the event that you are positively diagnosed as suffering a sickness recognised as an epidemic or pandemic, and the terms, conditions, limits and exclusions that apply.

If a COVID-19 border closure or mandatory quarantine period prevents you from travelling or requires you to shorten your journey while travelling, you may be entitled to cancel your policy and receive a partial or full premium refund; refer to the Product Disclosure Statement for terms and conditions.

Choosing the plan that's right for you

Depending on your age, where you are travelling to, the length of your trip, you may be offered one, two or three different plans. The below is only a summary.   *Terms, conditions, limits and exclusions apply. Please refer to the Product Disclosure Statement for full details. The TMD is available here

Plans

Comprehensive

This Comprehensive Plan offers cover for a single overseas trip. It is designed to cover overseas medical, hospital and dental expenses, personal liability, luggage, unexpected trip cancellation*, and much more*. Plus, for an additional premium, you may be eligible to add Snow, Cruise and Adventure packs, increase item limits, and apply for pre-existing medical condition cover. 

Essential

This Essentials Plan offers budget friendly cover for a single overseas trip. It is designed to cover overseas medical, hospital and dental expenses, personal liability, luggage, and unexpected trip cancellation*.

Domestic

This Domestic plan offers cover for a single trip within Australia. It is designed to cover personal liability, luggage, unexpected trip cancellation*, and more*. Plus, for an additional premium, you may be eligible to add Snow, Cruise and Adventure packs, increase item limits, and apply for pre-existing medical condition cover.  

Multi-Trip

This Multi-Trip Plan offers cover for multiple trips within a 12-month period. Each individual trip can be up to 15, 30 or 45 days in duration. For overseas trips, it offers all the benefits of the Comprehensive Plan; and for domestic trips, it offers all the benefits of the Domestic Plan. Plus, for an additional premium, you may be eligible to add Snow, Cruise and Adventure packs, increase item limits, and apply for pre-existing medical condition cover.

Optional Cover

For an additional premium, you can add one or more of the following optional covers to Comprehensive, Multi-Trip and Domestic plans. These are summaries only. Terms, conditions, limits and exclusions apply; refer to the Product Disclosure Statement to learn more about our Optional Cover.

Adventure Pack

Doing adventure activities? You may be eligible to add an Adventure Pack to your plan that is designed to cover a wide range of adventure activities including riding motorcycles, mopeds and scooters, quad biking, zip lining, river tubing, animal handling, and much more*. 

Cruise Pack

Going sea or ocean cruising? Add a Cruise Pack which is designed to cover medical costs on board, ship to shore evacuation, pre-paid shore excursion cancellation, cabin confinement and more*. 

Snow Pack

Going to the snow? You may be eligible to a Snow Pack that is designed to cover snow sport activities including amateur skiing, snowboarding, sledding, tobogganing, or tubing. A Snow Pack covers overseas snow sport emergency assistance, loss or damage to equipment, and more*. 

Got Questions?

Visit our FAQs to learn more. Ready to start packing your bags? Get a quote online today.

Contact Us

Customer support

If you have any questions or need to make changes to your travel insurance policy, call 1800 785 918 or email
[email protected]
(Weekdays 8am-7pm AEST Saturday 8am-5pm AEST and claims support hours are weekdays 8am-5pm AEST).

Claims

To make a new claim or to check the status of an existing claim, head to our claims portal.

Claims Portal

 

24/7 Emergency Assistance

Call emergency services immediately if your condition is life threatening.

Call us as soon as you can on +61 7 3305 7499 (overseas) or 1800 010 075 (within Australia).

Please note additional charges may apply for any calls made from mobiles, public telephones or hotel rooms.

Westfund Limited ABN 55 002 080 864 AR 1250198 (Westfund) arranges this insurance as authorised representative for AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 trading as Allianz Global Assistance (AGA). AGA issues and manages travel insurance as agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 (Allianz). Terms, conditions, limits and exclusions apply. Westfund, Allianz and AGA do not provide any advice on this insurance based on any consideration of your objectives, financial situation or needs. Therefore, you should consider whether the advice is appropriate for you. Before making a decision please consider the Product Disclosure Statement. The Target Market Determination is available at https://www.allianzpartners.com.au/policies/. Westfund and AGA receive a commission which is a percentage of the premium you pay for a policy - ask us for further details prior to purchasing.