Our website, Members Online and the Westfund App will be down for routine maintenance on Sunday 22 May between 10 am and 1 pm. We're sorry for any inconvenience. You can learn more about how this scheduled maintenance may affect you here.

Close

Skip to content Sitewide search

Upgrade to Microsoft Edge to get the full experience

Our new website isn't supported in Internet Explorer. For the best experience, upgrade to Edge, Chrome or Firefox.

  • Blog
  • Newsroom
  • Corporate
Westfund
  • Health Insurance
    • Our covers
      • Hospital
      • Extras
      • Ambulance
      • Overseas
    • Covers designed for
      • Young adults
      • Couples
      • Growing families
      • Established families
      • Mature singles and couples
    • Health insurance 101
      • Switching to Westfund
      • Why have private health insurance?
      • What are waiting periods?
  • Health Services
    • Health Services
      • Westfund Dental Care
      • Westfund Eye Care
      • Health and Wellbeing Programs
    • Using your Extras cover
      • Find a Provider of Choice in my area
      • Checking your Extras limits
      • Extras cover waiting periods explained
      • How to submit an Extras claim
  • About Us
    • About
      • About Westfund
      • Our History
      • Corporate Values
      • Our Leadership Team
      • Community
    • Publications and Reports
      • Collective: magazine
      • Annual Reports
      • Careers
      • Our locations
  • Contact
  • Health Insurance
    • Looking for a quote?
      • Find your cover
    • Our Covers
      • Hospital
      • Extras
      • Ambulance
      • Overseas Visitor
    • Covers designed for
      • Young adults
      • Couples
      • Growing families
      • Established families
      • Mature couples and singles
    • Health Insurance 101
      • Why have private health insurance?
      • Switching to Westfund
      • What are waiting periods?
  • Health Services
    • Health Services
      • Westfund Dental Care
      • Westfund Eye Care
      • Health and Wellbeing Programs
    • Using your Extras cover
      • Find a Provider of Choice in my area
      • Checking your Extras limits
      • Extras cover waiting periods explained
      • How to submit an Extras claim
  • Members
    • Online services
      • Member login
      • Make a payment
    • Member programs and benefits
      • Short Stay No Gap Joint Replacement Program
      • Refer a Friend program
    • Health services
      • Westfund Eye Care
      • Westfund Dental Care
      • Find a provider near you
      • Health & wellbeing programs
    • Using your cover
      • Help Desk
      • Forms and Downloads
      • Make a payment
      • Going to hospital
  • About us
  • Contact
  • Blog

    Corporate

    Login to members online

    1300 937 838

     

  • Members
    • Health Services
      • Westfund Eye Care
      • Westfund Dental Care
      • Find a provider near you
      • Health and Wellbeing Programs
    • Member programs and rewards
      • Short Stay No Gap Joint Replacement Program
      • Refer a Friend program
    • Members Online
      • Member login
    • Using your cover
      • Help Desk
      • Forms and Downloads
      • Make a payment
      • Going to hospital
Help › Going to hospital

Going to hospital

Hospital claims, Access Gap and more.

  1. What hospital can I go to?
  2. Why do I have out-of-pocket costs?
  3. How do I know if I’m covered for my procedure?
  4. What if my policy has an excess?
  5. What’s ‘informed financial consent’?
  6. What is Access Gap cover?
  7. How do I find a doctor who will use Access Gap?
  8. What if my doctor won’t treat me with Access Gap cover?
  9. How is my Hospital claim paid? I haven’t seen a bill or request for payment from the hospital
  10. How do I claim my doctor’s bills?
We're always here to help
Ask us a question Contact us Visit a branch
Scroll to top Westfund

Call us on 1300 937 838
Monday to Friday 8:00am - 6:00pm (AEDT)

Facebook  LinkedIn  Instagram

About Health Insurance Terms and Conditions Privacy Policy Feedback Site map Westfund Limited. ABN 55 002 080 864.
×
I am a Westfund member
Your details