How can we help?
- I can’t afford this increase. What are my options?
- Is my direct debit/payroll payment automatically adjusted?
- Why don’t extras benefits go up when the premiums go up?
- Why do I have to pay as much as someone who has access to Westfund Eye Care Centres and the Westfund Dental Centre?
- Why are premiums increasing?
- How do I know what Age-Based Discount percentage I am entitled to?
- If I suspend my policy to travel overseas, will the discount remain at the percentage of when I took out the policy, or when I reactivate the membership?
- I currently have a Westfund policy – am I entitled to the Age-Based Discount or is it only for new members who join Westfund?
- If an insurer removes an Age-Based Discount from a product, how will members be informed of this change?
- I have a Westfund Extras Only /Ambulance policy – can I get the Age-Based Discount?