Frequently asked questions

Get help

Online chat

8am to 5pm AEST, Monday to Friday.


You can email us via [email protected]

Send us an email

Call us.

Call us on 1300 937 838

8am to 5pm AEDT, Monday to Friday.

In person.

Find a Westfund Care Centre

Call into one of our local Care Centres.

Care Centre Locations

Other methods.

By post

PO Box 235
Lithgow NSW 2790

Feedback and complaints.

Provide feedback

We’re always aiming to improve. You can provide feedback by calling 1300 937 838. 

Complaints Resolution Policy Page