Your skin check will start with Vectra 3D Total Body Photography to capture the entire skin surface in ultra-high resolution and create a full-body 3D map of every mole.

When you enter the Vectra room, you will need to remove your clothing, step into the machine and stand with your arms and feet slightly apart. Once you’re in position, it’s just like having your photo taken- though with a very bright flash. 

Following your scan, a doctor or nurse trained in skin cancer screening will examine your skin from head to toe using a dermatoscope, a special tool that helps detect early signs of skin cancer. They’ll note any spots or moles that look unusual and let you know if anything needs monitoring or treatment.

A standard skin check usually takes about 20–30 minutes, including the 3D Total Body Photography. The photography itself only takes a few seconds once you’re in position.

We do our very best to see everyone at their scheduled time, however, there are occasions when appointments run behind. Please allow extra time in case of delays, and thank you for your understanding.

Your entire body will be checked, including areas you might not usually see, like your scalp, ears, back, and feet. You can choose to skip any area you’re not comfortable with.

Yes, though we may ask you to remove small areas if they’re covering a spot we need to check closely.

The Vectra 3D Total Body Photography system captures the entire skin surface in ultra-high resolution and creates a full-body 3D map of every mole, helping practitioners monitor lesions over time. 

Absolutely. Every skin check is done in a private consultation room on the truck to ensure your comfort and privacy.

Yes, you’re welcome to bring a support person.

Generally, unless advised otherwise by your doctor or specialist, skin checks are only required once a year. If you’ve had a skin check recently that you were satisfied with and you haven’t noticed anything new or concerning, you may wish to wait until our next visit before booking an appointment or see your usual practitioner when you're due next. Patients who are actively undergoing treatment by another practitioner will be redirected back to that practitioner to complete the existing course of treatment.  

If you have a history of melanoma and are currently under the care of a specialist or medical practitioner, we recommend that you continue with your established management plan under their expert guidance. Additionally, as skin screenings are generally recommended annually, we encourage members who have had a recent check to wait for a future visit from the mobile clinic, unless you have a specific new concern or have been advised otherwise by your doctor.

No problem, just click the booking link and update your personal booking details. It’s quick and easy. If you have any questions, our friendly team is here to help. Send us an email or call 1300 937 838.

Skin checks with ASCF are free for Westfund members and non members. Consultations for biopsies or pathology will be bulk-billed through Medicare.  

No, everyone is welcome. However, if a doctor offers to take a biopsy on the day, we’ll ask for your Medicare card to bulk bill through Medicare.

Please bring your Medicare card and wear comfortable clothing and shoes that can be easily removed. Any jewellery will need to be taken off for the Vectra scan, and minimal makeup is recommended to help ensure your images are as clear as possible.

It's best to wear skin toned underwear as some colours or patterns can be picked up by the Vectra machine cameras. Disposable underwear will also be available for you to use. 

Yes! Regular checks are always encouraged. You can take your report from us to your specialist for follow-up.

Most people should have a professional skin check at least once a year, or more often if you have a history of skin cancer or lots of moles.

Bookings are preferred as spots fill quickly, but if there’s time available, we’re happy to take walk-ins.

Yes, the truck has a wheelchair lift. Please let the operator know when you arrive. The 3D Total Body Photography does require you to stand unaided for a few minutes, but if you’re unable to do that, you can still have a skin check with one of our practitioners.

Members in a Westfund Care Centre location will receive an email invite to book an appointment. We'll update the schedule when the next appointment days are available.

The ASCF has two trucks that travel to various locations and events across the year. If you live outside a Westfund Care Centre location or missed out on booking a Westfund member day, we recommend visiting their website for upcoming stops. 

All images and data are stored securely and handled in line with Australian Privacy Principles under the Privacy Act 1988. This means your health information is protected and used only for your care.

All ASCF practitioners are qualified under AHPRA. The ASCF team includes Registered Nurses with special training in skin cancer and doctors with a special interest in skin cancer.

If further treatment or management is required, you'll be referred back to your own GP. If you don’t have one, the ASCF has a network of doctors who can assist with ongoing care. In some cases, the GP on the truck may be able to perform the procedure on certain days. This could mean coming back on a different day than your initial check.

We understand how disappointing it can be if appointments fill up before you have a chance to book. Your health and peace of mind are important to us, so if you aren't able to make a booking with the mobile skin clinic, we encourage you to visit a local provider for your skin check. The important thing is that you get checked, no matter where it's done, and remember you can claim a benefit for your skin check under the Preventative Health Checks benefit. We’re here to support you in making choices that look after your wellbeing. 

Members on eligible Extras cover can claim Cancer Council-approved UV sunscreen, hats, and rash shirts under the Health Management benefit. This means you have easier access to sun protection and can get money back when you purchase these items, helping you take proactive steps for your skin in a more affordable way. Browse their online shop here.