Westfund members remain fully covered at Healthscope hospitals until 4 March 2025. Read more

Fund Rules

Other important information

  • Private Patients’ Hospital Charter - The Private Patients’ Hospital Charter explains your rights and responsibilities as a private patient in a public or private hospital.
  • The Commonwealth Ombudsman - The Commonwealth Ombudsman is a valuable resource for anyone wanting to learn more about private health insurance. Some resources include:
    • The Right to Change - Your rights when switching health funds or changing your cover
    • Doctors’ Bills - Information about doctor’s fees, what’s covered by Medicare and gap cover schemes
    • Waiting Periods - A comprehensive guide to waiting periods for private health cover
    • Ten Golden Rules of Private Health Insurance - Ten practical tips to help avoid any issues with your private health insurance

Private Health Insurance Code of Conduct

Westfund is a signatory to the Private Health Insurance Code of Conduct.

The code is designed to help you by providing clear information and transparency in your relationships with health funds.