Log in to Members Online
Click 'billing and payments' in the menu located on the left-hand side of the screen
Select 'premium payments' in the dropdown menu
Tap 'pay now'
Enter the amount you would like to pay
Select Credit Card or Apple Pay and follow the prompts
How do I make a premium payment?
Making an instant premium payment is quick and easy. Simply log into Members Online or the Westfund app and use your Visa, Mastercard, or Apple Pay.
Before proceeding to make your payment, please ensure that you have the following information ready:
Your login details for Members Online or the Westfund app
The payment amount you wish to make
Mastercard or Visa Credit card details.
We’re here to help. If you need assistance or you’re unable to make a payment online, give our team a call on 1300 937 838.
Common Questions
How do I make a payment in Members Online?
How do I make a payment in Members Online?
How do I set up a direct debit?
How do I set up a direct debit?
Setting up a direct debit for your premium payments is simple. Login to Members Online and navigate to 'Billing Payments'. From there, select 'Switch to Direct Debit', choose your payment method (Bank Account or Credit Card) and payment frequency (Weekly, Fortnightly, or Monthly), then confirm your details to complete the process. Or you can use the Westfund App. Simply login, go to 'More', then tap of 'Billing Payments'. Select 'Switch to Direct Debit', follow the prompts, and confirm your details to finish.