From 1 April 2026, your premium will change due to our annual premium increase. You can expect to hear from us in the coming weeks regarding this change, either by email or direct mail (depending on your communication preference). Learn more.

Managing your membership online

Self Service

 

  1. How can I manage my membership online?
  2. What can I use Members Online for?
  3. What can I use the Westfund app for?
  4. Where can I download the Westfund app?
  5. What details do I use to login?
  6. Reset password
  7. I have an issue with Westfund Online Services. How can I resolve it?
  8. Checking your Extras limits
  9. How can I add my membership card to my digital wallet?
  10. What is Multi-Factor Authentication (MFA) and why do I need it to access my online services?
  11. Now accepting Apple Pay!