Supporting members and communities after the Bondi tragedy
Our hearts are with the people of Bondi and all those impacted by the devastating event on Sunday 14 December. Westfund stands alongside families, first responders, health workers, and the wider community during this time of grief and recovery.
“We’re heartbroken by the news and stand with the victims, their loved ones and the wider community,” said Mark Genovese, Chief Executive Officer of Westfund.
“There are many support services available thanks to the efforts of NSW Health, Lifeline and local community groups like Jewish House and JewishCare. Westfund members impacted will now have access to additional support, with a fully covered psychology consult via our partners at MyMirror.”
Eligible Westfund members can access a free and confidential 50-minute psychology consultation with a specialised psychologist through MyMirror. This service is available to members on hospital only or combined hospital and extras policies aged 12 years and over. Members can book online via Members Online. The service will be available until 19 January 2026.
Immediate Support for Members
- Fully covered psychology consult through MyMirror for members on combined hospital and extras, or hospital only policies, accessed via Members Online.
- Instant access to THIS WAY UP self-guided mental health programs, designed by psychologists from St Vincent’s Hospital and the University of NSW.
- Dedicated Member Care team for cover related needs.
Other Support and Services Available for Members and the Broader Community
If someone’s life is in immediate danger, call 000.
- Lifeline Crisis Support for free and confidential one to one support over the phone, available on 13 11 14 or view their wellbeing support guide for the Bondi Beach Attack.You can also access their text line on 0477131114.
- Beyond Blue on 1300 22 4636
- 1800 011 511 Mental Health Line operated by NSW Health with free phone-based services available 24/7 and offering mental health advice, assessments and recommendations
- Jewish House 24/7 crisis line on 1300 544 357 including dedicated counselling and psychology services.
- JewishCare providing mental health services to members of the community on 1300 133 660
- 13 YARN: 13 92 76 (Aboriginal and Torres Strait Islander crisis support)
Support for kids:
- Kids Helpline is a free and confidential 24/7 phone nad online chat counselling service for Children and young people, available on 1800 55 1800 or via kidshelpline.com.au
- Headspace Bondi Junction at 20 Bronte Road, Bondi Junction, from 9am to 6pm Monday to Thursday and 9am to 5pm Friday. They provide free services for people aged 12-25.
- Jewish House 24/7 crisis line on 1300 544 357 including dedicated counselling and psychology services for children.
- Safe Haven at the Sydney Children's Hospital Randwick will operate extended hours from Monday 15 December to Friday 19 December from 10am to 7.30pm. Safe Haven is a calm, safe place for young people aged 7 to 17 years to talk to a peer worker or mental health clinician. It is a drop-in service available Monday-Friday.
Medicare Mental Health, a free service provided by the Australian Government, also has a range of resources available.
Standing With Our Communities
Westfund has donated to Jewish House and the Bondi and North Bondi Surf Lifesavers, whose efforts to support the community in a time of crisis have been heroic.
For those interested in supporting, you can:
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Donate blood at one of the Lifeblood donor centres
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Continue to show support for Australia’s Jewish Community via donations and expressing your support. The NSW Government has established an online condolence book to share messages with the Jewish community.
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Donate to community organisations delivering critical frontline services to community members impacted