Launching Jan '26: Giveback for Good Health is a major initiative designed to support our members with everyday health costs and improve access to care.   Learn more

Westfund Offers Support to Members Affected by Recent Bushfires  

Thursday, 11 December 2025 - Westfund Health Insurance is providing immediate assistance to members and communities impacted by the recent bushfires. Westfund's Natural Disaster Support Package, in place for several years, is designed to offer financial relief and peace of mind during these challenging times, so members can focus on their recovery and wellbeing.

Natural Disaster Support for Westfund Members  

If you’ve been impacted by a natural disaster, you may be eligible for Westfund's Natural Disaster Support Package, which includes:  

  •   Membership Suspension: Members experiencing financial hardship can apply to suspend their membership for up to three months. Please note, membership suspension temporarily pauses access to claims or cover.  
  •   Flexible Assistance: Westfund will work with members to find the best solutions for their unique circumstances.  

For full eligibility details and how to apply, visit our Natural Disaster Support Terms and Criteria.  

More ways Westfund supports your health and wellbeing  

Westfund is also committed to supporting members’ mental health. Eligible members can access fully covered online mental health programs through This Way Up and receive benefits for psychology services.  

To learn more about the mental health support available, visit westfund.com.au.  

For more information or assistance, contact us via:  

  • Phone: 1300 937 838  
  • Live Chat: Available on our website  
  • Email: [email protected]