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Easy online access to general and clinical psychologists

With My Mirror, you can have 1:1 sessions with AHPRA and Medicare registered general & clinical psychologists – and the great thing is, most appointments are available within 48 hours of booking.

There’s a matching tool to find the right clinical psychologist the first time. However, if your first match isn't quite right, you can try another at a discounted rate.**

**Offer via My Mirror - please see details on 'match guarantee' in My Mirror's terms and conditions.

Members can use discount code West5 to receive 5% off*

You’ll need to add your Westfund discount code when you’re at the check out stage on My Mirror’s website. Remember - the initial quote you’ll see won’t include the discount until you’ve added your code!

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Access to general and clinical psychologists no matter where you live.

Online therapy has all the benefits of face-to-face therapy without the need to travel to see your psychologist.

With My Mirror, you can receive hassle-free therapy through secure video calls, no matter where you are in Australia.

Who’s it for?

Westfund members aged 13 and above who are looking for mental health support (consent is required for people aged 13-16). If you have a mental health treatment plan, you may be able to access a Medicare rebate^. If you aren’t entitled to a Medicare rebate you might be able to claim a benefit from us if you have Extras cover.^^

Getting started

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Check your cover

To receive a benefit^^, you must hold Extras cover, have served your relevant waiting period and not reached your annual limits - you can confirm eligibility for a benefit by contacting Westfund or checking the app.

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Visit the My Mirror website

There are two options: learn more about My Mirror and their pricing structure by visiting the website OR go straight to the matching tool to find the right general or clinical psychologist by selecting your areas of support needs, age, gender and preferred session date/time of day.


Go to the matching tool
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Book your appointment

Once you're ready, choose your matched psychologist and preferred available appointment. You'll then be asked to create an account.

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See your pricing details

You'll initially be shown the full pricing - the 5% discount* will be applied at check-out by using the code West5.

More about My Mirror

My Mirror is purpose-built by healthcare professionals and psychologists who understand what it takes to deliver meaningful care advanced with the capabilities of a digital experience. 

Their team of AHPRA and Medicare registered general & clinical online psychologists are individually recruited with a wide range of experience using evidence-based care modalities.

Learn more here

*^Eligibility criteria
  • Offer available to Westfund members only. Discount code and payment required at checkout.’
  • ^Medicare rebates may be available with a Mental Health Treatment Plan and a referral letter from your GP. Learn more.
  • ^^Waiting periods and annual group limits apply when using your extras cover. Refer to your policy summary for full benefit information, including benefit amount and grouped services. Benefits not payable if session claimed as part of a Medicare mental health treatment plan.