From 1 November 2025, Westfund will no longer accept cheques for premium payments. Get in touch to learn about other payment methods available. Call 1300 937 838 or visit your local Care Centre - we’re here to help.

How is my Hospital account paid? I haven’t seen a bill or request for payment from the hospital.

In most cases, when you are treated in a Westfund-contracted hospital, the bill will come directly to us for payment. Once we’ve paid the hospital account, a Benefit Statement will be available at the start of the following month.  If you would like to view a Benefit Statement at any time, you can do so through your correspondence history in Members Online or our app, or by requesting a copy over the phone.