Westfund Health Insurance and My Mirror Partner to Expand Access to Mental Health Services Anywhere in Australia.


Westfund Health Insurance and My Mirror today announced a new partnership to provide Westfund members with access to affordable mental health support services. Westfund members over the age of 13 will be able to access mental health support services anywhere in Australia through My Mirror's online therapy platform. Westfund members will also receive a 5% discount on My Mirror’s services. 

My Mirror is a leading provider of mental health support services, offering counselling and coaching. My Mirror's platform matches patients with local psychologists and clinical psychologists with most appointments scheduled within 48 hours. Support is available to patients to ensure they find the right match in their provider, including an online matching tool.

"Online therapy can be just as effective as face-to-face and opens up access for our members who live in locations where mental health services are non-existent," said Anna Maltabarow, Westfund's Chief Customer Officer.

"Our partnership with My Mirror, combined with our ongoing work with THIS WAY UP, means we can better support our members in managing their mental health. By sharing quality, digital healthcare services we're helping members explore all the options available to them through their cover with Westfund — and all from home," she adds.

Westfund's 2023 Regional Health Gap Report found that while there was a decrease in overall mental health spending during the COVID-19 pandemic, the relative level of severity of the patients treated increased.

Mrs Maltabarow continues: "Findings from the Westfund Regional Health Gap Report suggest that many people may have gone untreated during the pandemic. We hope that by opening up access and helping to address affordability, more members can get the care they need." 

“We are delighted to be partnering with Westfund Health Insurance to provide their members with better access and better affordability to mental health support services,” said My Mirror Co-Founder and CEO, Josh Liwszyc.

“We believe that everyone should have access to the mental health support they need, and this partnership will help us to make that a reality," he explained.

My Mirror’s services are available to Westfund members in all states and territories in Australia. Members can access My Mirror’s services, and their member discount, through Westfund's Health Co-op. 


About My Mirror

My Mirror is an online stepped-care psychology service to support all Australians. Their mission is to maximise their social impact to reduce statistics suggesting more than half of Australians never obtain support over the life of their mental health issue.  

About Westfund’s Health Co-op

Westfund has handpicked the leading, evidence-backed digital health programs available wherever our members are. Where it can't be delivered digitally, we're finding some of the best local providers that share in our commitment to quality, convenient and affordable care for all Australians. Learn more.