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Managing your membership

Q: How do I update my membership?

If you need to make any changes to your contact details, concession card or banking details, you can quickly make these updates on Members Online . Not registered? Let's fix that . If you want to make other changes, our Member Care Team are more than happy to help you with any changes you would like to make to your membership. Get in touch today – they’ll be happy to hear from you!

Q: How do I add or remove a partner from my cover?

To add or removal a partner from your Westfund membership cover, simply get in touch with us and we’ll happily help you update your membership details.

Q: How can I update my contact details?

You can easily make changes to your contact details on <a data-router-slot="disabled" data-anchor="?state=hKFo2SA0dTR1ODZXQ19scUEteWRnSEJvSWlEMlo5UHllUWxVSqFur3VuaXZlcnNhbC1sb2dpbqN0aWTZIGtObUNhQ0pkaUR4WGVXQ0hjRk8yMFVWTzFfNWY0ZWpIo2NpZNkgR1ZRcmJ6eXJxRWphcGU2S0tsenFhdVFlVklvVWR1YUE&_gl=1*shveux*_gcl_au*NTU4MzgxMjU2LjE3ODI3Nzg4NjU." href="https://members.westfund.com.au/?state=hKFo2SA0dTR1ODZXQ19scUEteWRnSEJvSWlEMlo5UHllUWxVSqFur3VuaXZlcnNhbC1sb2dpbqN0aWTZIGtObUNhQ0pkaUR4WGVXQ0hjRk8yMFVWTzFfNWY0ZWpIo2NpZNkgR1ZRcmJ6eXJxRWphcGU2S0tsenFhdVFlVklvVWR1YUE&_gl=1*shveux*_gcl_au*NTU4MzgxMjU2LjE3ODI3Nzg4NjU." title="Members Online" type="external">Members Online . Need some help to make these changes? Get in touch .

Q: How do I change the account to where my benefits get paid to?

To change the account to where your benefits get paid to, login to Members Online and head over to ‘Billing and Payments’. From there, you can select ‘Premium Payments’ and click ‘Change Account Details’. Finally, fill in the simple form and save when you’re done. Your bank details will be updated immediately.

Updating your details, ordering a replacement card and more

Replacement card

How do I get a replacement membership card? →

Updating your details

How do I update my membership? →
How do I add or remove a partner from my cover? →
How can I update my contact details? →
How can I update the account for benefits payments? →