How do I get a replacement membership card?
Lost or damaged your card? No problem. You can request a replacement in three easy ways.
Through the Westfund app
Log in to the Westfund app.
Go to Card.
View your card details and request a replacement.
Your new card will be issued to you, and the matching digital card will appear in the app within minutes, ready to use straight away.
Through Members Online
Log in to Members Online.
Go to Cover.
Under Membership Card, request your replacement.
A digital version of your card will be available in the Westfund app within minutes, while your physical replacement card is being issued.
Here you can also view helpful information about your cover.
By email or phone
Prefer to speak with us? We're happy to help. Simply email enquiries@westfund.com.au, call us on 1300 937 838 or send us a message through our live chat, and we'll arrange your replacement card for you.