What is it?

Members living in Bathurst, Lithgow, Mudgee, Mackay, Maroochydore and Moranbah can book a full body screening through Spotscreen.

Your appointment should take about 10-15 minutes, depending on your skin type and number of spots or moles you have.

Not in your area? We're working on it! In the meantime, we encourage you to perform self-checks or visit another health care professional for a screening. Learn more.

Book your full body screening

Don't worry if you've missed out on an appointment this time; there will be more dates in the future.

Finer details

What will I need to pay?

Each skin screen will cost $77, charged when you make your booking. You will receive your receipt at this time.

Depending on your level of Extras cover, you may be able to claim a benefit under Preventative Health Checks (waiting periods and limits apply). Please refer to your Policy Summary to check your benefits. 

Who performs the skin cancer screening?

The skin screening will be completed by a Spotscreen Skin Cancer Screening Clinician, who is certified in skin cancer detection through Australia’s leading Skin Cancer Training Institutions. 

Additionally, Clinicians are trained in best-practice Skin Assess (R) processes and SIAscope Technology. 

What happens if I need to cancel?

Please contact Spotscreen if you wish to cancel or change your appointment by emailing [email protected] or calling 1300 305 230.

You can cancel up to 48 hours prior to your appointment. If you cancel within 48 hours or fail to show up, you will need to pay for the full cost of the appointment.

Getting started

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Book your appointment

Head to the Spotscreen booking page to view the available appointments and book the time that is most convenient for you. 

Book your appointment
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If you've got Extras, check your cover

Depending on your level of Extras cover, you may be able to claim a benefit under Preventative Health Checks (waiting periods and limits apply). Please refer to your Policy Summary, available on the Westfund app or via Members Online.

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Make a claim

You can claim in branch or via the app following your skin check appointment. Most claims via the app will be reviewed within 2-4 days after lodging your claim!

Frequently Asked Questions

Learn more about our Skin Cancer Screening program with Spotscreen, and what you can expect at your appointment.

What can I expect from my skin screening?

The person being checked will be asked a series of questions to understand your skin health history. The practitioner will then examine your skin with a Dermatoscope, a large medical magnifier. You'll be required to take your items of clothing off (excluding underwear).

Where spots or moles are found to need further analysis, the practitioner will take an image using a specialised detection technology called a Siascope, these images give the practitioner a detailed view of up to 2mm underneath the skin. This will help identify if the spot is safe or at risk of being a skin cancer.

This is a screening test only and no treatment can be provided on the day (referral for treatment will be provided if needed).

What if I need to cancel my skin screening appointment?

You need to contact Spotscreen directly to reschedule or cancel any appointments. You can do this either by calling Spotscreen on 1300 305 230 or emailing [email protected].

You must notify Spotscreen at least 48 hours prior to the scheduled appointment of any changes or cancellations. If you don't meet this timeframe Spotscreen may charge you for the full cost of the appointment.

A "no show" is someone who has not shown up to the appointment and has not provided any notice of not attending the appointment. This means that you will be charged the full cost of the appointment.

Why offer a Screening test rather than a full skin check?

A full skin check requires a full clinical set up, including a procedure room for excisions, pathology collection and storage etc. Unfortunately, we can't facilitate this.

What is Westfund's role?

Westfund has partnered with Spotscreen to offer skin screenings at a lower cost. Westfund is providing the space in selected Care Centres for the checks to be conducted. All other logistics are managed by Spotscreen.

How long will the skin screening take?

Appointments take approximately 15 minutes.

What happens if the skin screening finds something suspicious?

Where a suspicious spot or mole is found, the practitioner will note this on your assessment form and provide a referral to a GP or a skin clinic where required. It is very important that you take the practitioner's advice and have any identified spots reviewed further within the timeframe provided.

Do you need to undress?

It is not compulsory to undress down to underwear. The skin check can be completed with a top off and bottom item (or vice versa) of clothing on if you feel too uncomfortable to remove all your clothing at once (except underwear). However, Spotscreen does recommend undressing to underwear for a comprehensive evaluation. Gym or boxer shorts are fine.

*Eligibility criteria
  • Offer available to Westfund members only.
  • Waiting periods and annual group limits apply. Refer to your Policy Summary for full benefit information including benefit amount and grouped services.
  • Learn more about the Preventative Health Check benefit here