We use your age and gender from your membership to recommend the most important checks for you.
Westfund+ app is here.
More ways to stay healthy, more support, and more time for what matters.
We're putting our people first.
The best part of life is all the +’s. So, we’ve built a new health app; to make health more accessible, manageable, and empowering for our member community. Westfund+ is about giving you the tools and support that help you stay on track, feel good, and achieve your health goals.
Whether you’re keeping up with routine health checks, finding health services near you, or looking for ways to get more from your cover, Westfund+ puts everything you need right at your fingertips.
App benefits include:
- Annual health check-ups at participating pharmacies
- Health check reminders when you need them
- Pro tips to get more out of your cover
- Explore mental health pathways & connect with Westfund partners
- A preventative health plan built for you
+ More
Download Westfund+ today.
Westfund+ works side-by-side with your existing Westfund Health Insurance app, so you can maximise the benefits you receive from us. The best way to experience all these benefits is to download it and start exploring.
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How to get started.
Download the app
It's easy — download the Westfund+ app from either the App Store or Google Play directly to your phone.
Login with your usual details
Use the same email and password you use for the Westfund app or Members Online.
New here? Just tap 'register' in Westfund+ to get started. You'll be able to use the same login details for our existing online services.
Start with a quick check-in
Answer a few quick questions in the Health Risk Assessment to get personalised tips just for you.
Then explore reminders, ways to get more from your cover, and great-value providers — all part of being with Westfund.
Get more with Westfund+
Health Risk Assessment
Understanding your personal health can make a big difference to your long-term wellbeing, and our Health Risk Assessment is here to help. By answering a few questions you’ll get tips on how to improve your health while getting more from your membership.
Your health plan
Westfund+ provides you with a health plan, helping you keep track of your health checks in one place. It includes handy reminders for check-ups, health screenings, and vaccinations, so you can confidently manage your health and never miss an important milestone.
Connect with Westfund partners
Access the care you need, when you need it. From digital health programs in support of mental health, to booking your annual health checks at participating pharmacies or saving out-of-pocket costs with local health care providers. Westfund+ connects you to the services you need.
What's next?
This is just the beginning! We’re committed to continuously building a better experience for our members. You can look forward to new features, easier navigation of the health system, and a clearer understanding of what your cover includes.
Why we created Westfund+
Westfund+ is a comprehensive preventative health program developed by Westfund to enhance the well-being of individuals in regional Australia. Designed by a team of healthcare professionals, including doctors, nurses, and allied health specialists, the program utilises behavioural science and data to create personalised preventative health routines for our members.
Participating in an annual health check could save your life. You’ll be encouraged to complete both an online health assessment and a provider-based health check annually—either through your regular GP or via our Pharmacy Network. This approach addresses two key findings from our Regional Gap Report: eliminating cost barriers for routine health checks, and expanding access through extensive pharmacy networks, given the difficulty many regional residents face in accessing basic GP services.
Frequently asked questions.
About Westfund+
How are my health checks determined?
Are my Health Risk Assessment results visible to anyone?
Our Health Risk Assessment collects personal information to provide you with insights about your health. The results are used to guide decisions about the services and programs we offer, ensuring they meet your specific needs and help you get more value from your cover.
If you choose to take part in an annual health check via the Westfund pharmacy network, the pharmacist will also have access to your health information so they can provide recommendations and advice.
How does Westfund protect my data?
Your data security is our top priority. That's why we require multi-factor authentication when you sign in to the app, adding an extra layer of protection to keep your information safe.
For more details, take a look at our Privacy Policy and Terms of Use.
Will my health information affect my premium?
No, your health data cannot be used to change your premium. Australia’s private health insurance uses a community rated system. This means that everyone pays the same premium for the same health insurance product, regardless of their health status, age or claims history. So why do we collect the data in the first place? We can use the information the app collects to recommend the programs, partners and providers that could help you save money or get more in support of your health through your cover with us. Learn more about Australia's community rating system.
Account management
Do I need to be a Westfund member to use Westfund+?
Yes, you'll need to be a Westfund member and registered for online services to access the Westfund+ app.
Not registered for online services yet? No problem! Just click 'register' on the Westfund+ app to get started.
How do I reset my password?
If you’ve forgotten your password, or just want to update it, click ‘Forgot Password?’ in the app and follow the instructions.
I’m having trouble logging in
We’re always here to help. If you’re experiencing issues logging in, get in touch with our team on 1300 937 838.
If I reset my password will that affect Members Online and the Westfund app?
Yes, your login credentials are shared across all Westfund online services. This means that if you update your password, it will automatically apply to both Members Online and the Westfund app.
Pharmacy provider
How do I book with the pharmacy?
Our pharmacy network offers annual health checks at only $45. To book an appointment, head to 'Book' on Westfund+ and follow the instructions.
Depending on your level of Extras cover, you may be able to claim a benefit under Preventative Health Checks (waiting periods and limits apply). Meaning, if you've claimed part of this benefit on another health check e.g. skin check, you can claim what you have remaining. Please refer to your Policy Summary to check your benefits or view your Extras limits on Members Online or the Westfund app.
You can find more information on Preventative Health Checks here.
What’s included in a pharmacy health check?
At your annual health check, the pharmacist will measure and assess the following:
- Blood pressure
- Cholesterol levels
- Blood glucose
- Weight and height
- Waist circumference
You will receive a personalised report covering the above and any associated risks you should be mindful of.
What if there are no network pharmacies in my area?
If there are no pharmacies in our network nearby, you can still book a health check with any pharmacy that offers the service and claim*. Just keep in mind that prices may vary, so it's a good idea to check the cost beforehand.
*Depending on your level of Extras cover, you may be able to claim a benefit under Preventative Health Checks (waiting periods and limits apply).
Can I use a pharmacy check-up instead of seeing my GP?
Nothing replaces the value of a regular relationship with your GP. However, we know that for many of our members, accessing a GP can be challenging—some told us it can take up to six weeks to get an appointment in their area, if a GP is available at all. On top of that, out-of-pocket costs can make routine check-ups feel out of reach.
That’s why we’ve introduced pharmacy check-ups as an additional option where access may be an issue. They’re a convenient way to stay on top of your health—especially when it comes to identifying risks early. Best of all, at pharmacies in our network, they’re available at no extra cost for members with Extras cover.*
*Depending on your level of Extras cover, you may be able to claim a benefit under Preventative Health Checks (waiting periods and limits apply).