Voice of the Patient – your voice matters

We’ve partnered with the Australian Health Service Alliance (AHSA) to roll out a research initiative aimed at improving the care and service provided by hospitals to our members.

Extra peace of mind with our Natural Disaster Financial Hardship suspension

We offer a Natural Disaster Financial Hardship suspension to members feeling the impacts of natural disasters – floods, fires and other events dealt by Mother Nature.

Public hospital waits trigger risky 'Buy-Now, Pay-Later' healthcare

Members Health has expressed concern that "swelling public hospital waiting lists" are giving rise to 'buy-now, pay-later' schemes for procedures in Australia’s private health care system.

Private health insurance customer satisfaction lifts

New data from Roy Morgan shows satisfaction with private health insurance is up both month-on-month and year-on-year. Overall, a total of 73.7% of Australians holding private health insurance were either ‘very satisfied’ or ‘fairly satisfied’ with their private health insurance provider in the latest ‘Customer Satisfaction: Private Health Insurance’ report.

Westfund expands its Board welcoming two new directors

Westfund has welcomed new directors Jenny Levy and Noeline Woof to their board.

Regional Access to Quality Health Care.

Regional Australians attempting to access quality health care can often encounter challenges unexperienced by their city counterparts.