Voice of the Patient – your voice matters

We’ve partnered with the Australian Health Service Alliance (AHSA) to roll out a research initiative aimed at improving the care and service provided by hospitals to our members.

Extra peace of mind with our Natural Disaster Financial Hardship suspension

We offer a Natural Disaster Financial Hardship suspension to members feeling the impacts of natural disasters – floods, fires and other events dealt by Mother Nature.

Public hospital waits trigger risky 'Buy-Now, Pay-Later' healthcare

Members Health has expressed concern that "swelling public hospital waiting lists" are giving rise to 'buy-now, pay-later' schemes for procedures in Australia’s private health care system.

APRA report confirms Members Health funds defy industry trends

Australia’s not-for-profit and member owned health funds have outperformed the rest of the industry while supporting members through one of the toughest economic periods on record.

Private health insurance customer satisfaction lifts

New data from Roy Morgan shows satisfaction with private health insurance is up both month-on-month and year-on-year. Overall, a total of 73.7% of Australians holding private health insurance were either ‘very satisfied’ or ‘fairly satisfied’ with their private health insurance provider in the latest ‘Customer Satisfaction: Private Health Insurance’ report.

Westfund expands its Board welcoming two new directors

Westfund has welcomed new directors Jenny Levy and Noeline Woof to their board.