Comprehensive Mental Health Support
Need support to manage feeling low, worried, stressed, and anxious? Experiencing poor sleep or fatigue? We understand that everyone’s mental health journey is unique, and finding the right support can feel overwhelming. That’s why our Comprehensive Mental Health Support program is here to help you better understand your mental health and connect you with the care you need, when you need it.
What is it?
The Comprehensive Mental Health Support program creates a personalised care plan tailored to your unique needs. Through an initial assessment, you’ll be guided into the most suitable care pathway, ensuring you receive the right support at the right time.
Delivered at your convenience via video, phone, or messaging, the program enables access as required to an exercise physiologist, dietitian, physiotherapist and yoga therapist who will work with you and your psychologist, psychiatrist and/or GP to deliver you the best support possible.
Tailored care pathways available:
- Coaching program: 8 week or 16 weeks coaching program led by a psychologist to build confidence, learn practical skills, and improve your wellbeing.
- Online therapy: Start therapy online within three days with a psychologist matched to your needs. Sessions are easy to book, manage and attend virtually.
- Expert assessment: Meet with a psychiatrist to review your diagnosis and treatment plan. They can adjust medication if needed and work with your care team to make sure you’re getting the right support.
Who’s it for?
If you’re a Westfund member who is covered by Gold tier Hospital, Silver Plus Assure Hospital or Overseas Top Plus Hospital with Extras cover, you may be able to take advantage of this program.
Eligibility criteria
Comprehensive Mental Health Support is available to active, up to date Westfund members aged over 18 years (for dependants aged 14-17 years parental consent required), who have held Gold tier Hospital cover, Silver Plus Assure Hospital cover or Overseas Top Plus Hospital with Extras cover for at least two months. Members can only be enrolled in one mental health program offered by Westfund at a time and are eligible for one mental health program in their lifetime. Members must hold eligible cover for the duration of the program.
Please note additional clinical criteria may apply. Full program eligibility is determined by the program provider.
Additional program offerings:
Your Heart and Mind.
The Your Heart and Mind program is here to provide support after a heart health concern, helping you feel more confident about getting back to your daily routine. It focuses on developing supportive behaviours that benefit your mental health, keeping your mind and heart on track.
Delivered as part of our Comprehensive Mental Health Support offering, this program is designed to meet your unique needs. If you have heart health concerns and seek personalised support, simply mention this when you enquire about the program.*
Eligibility criteria
*Your Heart and Mind program is available to active, up to date Westfund members aged over 18 years, who have held Gold tier Hospital cover, Silver Plus Assure Hospital cover or Overseas Top Plus Hospital with Extras cover for at least two months. Members can only be enrolled in one mental health program offered by Westfund at a time and are eligible for one mental health program in their lifetime. Members must hold eligible cover for the duration of the program.
Members must be less than six weeks post cardiac event. Additional clinical criteria may apply. Full program eligibility is determined by the program provider.
Getting started
Taking the first step
Read through the program eligibility criteria above.
Enquire and enrol in the program
If you have any questions or you’re ready to enrol, our friendly team is here to help. Simply call 1300 937 838, send us an email or enquire below. Alternatively, you can learn more and enrol in the Comprehensive Mental Health Support or Your Heart and Mind program through Spectrum.Life.
Connecting with our program partners
Once you’ve enrolled through Spectrum.Life or via our team, our program providers will be in contact with you to confirm clinical eligibility and next steps.