COVID-19 Latest Updates

Stay up to date with the most current COVID information impacting members or our services below.

  • NSW CARE CENTRES: Stay-at-home orders are currently in place in NSW. Our Care Centres will be closed for the duration of the stay-at-home period.

  • EYE CARE & DENTAL CARE: Our Lithgow and Orange Eye Care Centres and our Dental Care Centre in Lithgow remain open to service your essential and emergency eye care and dental needs. This does not include routine testing and check-ups. Patients scheduled for routine services will be contacted as soon as possible to re-schedule. Our Dubbo Eye Care Centre is temporarily closed. Our Mackay Eye Care Centre in Queensland remains open as usual with additional safety measures in place. If you have any questions or concerns about your appointment, we're here to help. Please contact our team on 1300 937 838.

  • OPEN AS USUAL IN QUEENSLAND - ADDITIONAL SAFETY MEASURES: We’re open to members as usual in Queensland. Our Queensland Care Centres remain open, but we’re asking visitors to comply with a few rules to keep us all safe.

    • Face masks are required in our Maroochydore Care Centre in Queensland.
    • Please check in. You can use the QR codes at each Centre to check in with the appropriate State government app or webform.
    • Observe social distancing. We’ve marked out our Centres with social distancing markers, so it’ll be easy to observe social distancing rules when you visit our Centres.
    • As always, we’re committed to sanitising and ensuring we provide a safe environment for our members and visitors. Please help us by using the hand sanitiser provided.


Frequently asked questions