How do I know what my policy covers me for?
If you need to find out what you’re covered for, check your policy summary - it contains everything you need to know, including:
• Key features of your product
• Treatments included, excluded or restricted on your policy
• Any excesses that apply (if applicable)
• Waiting periods
• Details about your Ambulance cover
You can view your Policy Summary on Members Online or on our app.
Still not sure? We’re here to help. Give our team a call on 1300 937 838 and we’ll be able to check for you. Don’t have time to call? Email us.