Premium payments may be made through our automated phone system or through our online service


To use our automated phone system, please call 1300 098 688 – available 24 hours a day


Pay online

Please note that the payment will apply to your membership within three business days. If you need to make an urgent payment, please call 1300 937 838 during business hours.

Before proceeding to make your payment, please ensure that you have the following information ready

  • Your email address (for online payment)
  • Payment Reference number (BPAY number). This is displayed on the home page in your Members Online or on your payment notice that you may have received in the mail
  • The payment amount you wish to make
  • Master Card or Visa Credit card number
  • Credit card expiry date
  • Credit Card Validation number (CCV) – three digit number located on the back of the card